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FAQ.

Find more information here about Renewal Health

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  • What is a concierge or fee-based medical practice?
    A concierge or fee-based medical practice is a personalized healthcare model that offers enhanced services and accessibility. Exclusive benefits for patients include longer appointment times, direct access to their physician, and personalized care.
  • What are the advantages of a concierge-based medical practice?
    Choosing a concierge-based medical practice offers several advantages. These include personalized attention from your physician, extended appointment times that allow for more in-depth discussions and comprehensive care, reduced waiting times, enhanced preventive care, and proactive wellness planning. It ensures a more attentive and comprehensive healthcare experience.
  • Is insurance still necessary with a concierge-based medical practice?
    Yes, having health insurance is still important. The fee to your physician covers the exclusive services provided by the practice, but it does not replace health insurance coverage. It is recommended to maintain comprehensive health insurance to cover labs, specialist visits, hospitalizations, surgeries, and other medical services not directly provided by the practice.
  • How do I become a patient with your practice?
    It's easy! You can schedule a meet and greet with us to discuss your healthcare needs, review the benefits of our practice, and determine if our practice is the right fit for you. You can also call us at (844) 539-8726.
  • How are office visits handled?
    It’s easy – schedule an in-person visit via our on-line patient scheduling tool. You and I also have the option of a telehealth visit as an alternative for followup visits if you would prefer not to come in.
  • What about labs?
    We’ve partnered with local companies, including Quest and LabCorp, that provide our patients discounts for paying with cash. However, if you still would like to submit to your insurance, you are welcome to do so and that's what many patients still do (we order all labs with the relevant ICD-10 codes for insurance billing purposes).
  • Can I use my health insurance?
    Our practice welcomes all patients – no matter what kind of health plan you do or do not have. We like to say everything done within the walls of the practice is covered by the fee you pay. If you need to go outside the office – like for labs, blood work, or specialists you can use your health plan like you normally would. Because Dr. Reilly does not participate in Medicare, patients should not and cannot file for Medicare reimbursement. Medicare patients will be asked to sign a form prior to a visit that acknowledges understanding of this policy.
  • Can I pay with my HSA?
    Some patients may utilize their health savings (HSAs), flexible spending (FSAs) or health reimbursement accounts (HRAs) to pay some or part of our fee as a “qualified medical expense.” If requested, we can provide you with an invoice detailing the services you are receiving. Please note that we cannot provide tax or legal advice, and you should consult your own tax advisor for guidance.
  • Do you take Medicare or other government insurances?
    We do not accept any insurance, including Medicare or other government insurance. Because Dr. Reilly does not participate in Medicare, patients should not and cannot file for Medicare reimbursement for any services Dr. Reilly provides. Medicare patients will be asked to sign a form prior to a visit that acknowledges understanding of this policy.
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